
Mayor Barrett’s administration has an idea to help businesses cope with road construction and its costly disruptions: Special government hand-holders—sorry, liaisons, to commiserate with afflicted business owners.
As of Tuesday morning, almost a week after the “support for business” program was launched, its web site was non-functional. Contact phone numbers appeared as series of Xs and supposedly downloadable materials wouldn’t download. One feature that caught the eye was the insulting suggestion that “liaisons” would advocate with the Department of Public Works on behalf of neighborhoods—begging the question whether the department would decline to hear from the neighborhoods themselves.
The Mayor’s cheery message, however, advised that “It’s time to think of road construction in a new and positive way,” citing the economic benefits of better infrastructure. And to help local businesses weather the loss of income resulting from construction, the city prepared a handbook with some really helpful suggestions. Radio talk show host,
Charlie Sykes provided his comments in brackets:
KEEP YOUR STAFF LEAN
If you anticipate a decrease in customer traffic once construction begins, consider keeping a lean staff. For example, if someone quits just before construction starts, you may want to keep the position vacant until construction ends." [This in a city with one of the worst job losses in the country.]...
"If you anticipate a drop-off in foot traffic, the construction period may be a good time to tackle a remodeling project you've been considering. [Because spending more money when business is down makes so much sense. At least to folks in government.]
SECURE A LINE OF CREDIT [Go deeper into debt. hey, it works for government!]
MAKE FRIENDS WITH CONSTRUCTION WORKERS
You'll be seeing a lot of them for the next few months, so why not cultivate their business... [This might not help if you're selling women's handbags.]
CREATE AND USE SIGNAGE...[Interesting that Tom Barrett would regard this as an innovative idea.]
INVEST IN CLEANING
Face it -- dust is a customer turn-off. You may want to allocate more time and money for cleaning to keep window and counter dust at a minimum. [What would we do without advice from government]?
EXPLORE ALTERNATE BUSINESS MODELS
Look at your customer challenges as a business opportunity! If access to your bricks and mortar business becomes an issue, consider expanding your e-commerce capabilities or offering delivery. [Mayor Tom, have you considered changing your business model?]
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Then the next day, the mayor unveiled a massive increase in water costs.
Way to go...